Lending reforms smashed by consumer groups but backed by business


The Treasurer described credit as "the lifeblood of the Australian economy" when announcing the reforms. Photo: AAP
Treasurer Josh Frydenbergâs decision to scrap responsible lending laws introduced after the GFCÂ has met with a mixed response from consumer advocates and business groups.
In yet another pre-Budget policy announcement, Mr Frydenberg on Friday revealed a raft of lending reforms to make it easier for consumers and small business owners to get bank loans.
Notably, the reforms would remove most of the responsible lending obligations from Australiaâs national credit act as part of a broader shift from âlender bewareâ to âborrower bewareâ.
Mr Frydenberg said it was critical to understand the reforms âas improving the chances of a consumer, of a mum and dad, to be able to access credit, so that they can buy their home, so that they can spend as they need to across the economy, as part of the economic recoveryâ.
The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell, framed the reforms as âa necessary funding injectionâ for small businesses â noting that owners had âfaced an uphill battle to secure a loanâ since the banking royal commission.
But consumer advocates said the reforms would enable borrowers to take on more debt than they could afford to repay â leading to hardship, stress, and anxiety.

A day before announcing proposed lending reforms, Mr Frydenberg revealed changes to insolvency laws. Photo: AAP
Easing the brake pedal
Former ANZ chief economist Warren Hogan said the reforms were âsensibleâ â not only because they would increase the flow of loans by dropping credit standards, but also because the Reserve Bank had almost exhausted its ability to reduce the cost of credit through cuts to interest rates.
He said the reforms made a lot of sense in the broader context of stimulating the economy after COVID-19.
âItâs quite clear that the existing framework was having an impact on how banks thought about lending money to consumers and small business â and thatâs now a real issue, because the economy is weak and weâve really got to try and get it going,â said Mr Hogan, now an industry professor at UTS Business School.
âSo now we shift â by necessity â [to this] proposed legislation. And then weâre just going to have to find out, âAre there any cracks in the set-up?â And then make adjustments as we go.â

RBA governor Philip Lowe said in August that banks were lending too cautiously. Photo: AAP
Mr Hogan said it was impossible to introduce âbulletproofâ legislation in this environment, and that regulators would have to keep a close eye on the market to protect vulnerable customers.
Though conceding a freer market would lead to some lenders taking advantage of their clients, he said the potential benefits of loosening the credit tap, such as faster growth and stronger job creation, outweighed the risk of a potential rise in bad loans.
And he said tighter lending standards often had the perverse effect of driving unsuccessful loan applicants towards unregulated lenders, such as payday lenders and loan sharks.
Housing booms and spiralling debt
Eliza Wu, associate professor in finance at the University of Sydney, also empathised with Mr Frydenbergâs efforts to get credit flowing back into the economy.
But she said the reforms could âsow the seeds of the next housing boom and the next debt crisisâ â especially in capital cities like Melbourne and Sydney â if regulators didnât step up to the plate.
âBecause whilst it seems like interest rates may remain forever low, that certainly cannot be the case indefinitely,â she said.
âSo at that future point in time when interest rates do come back up, and households and businesses are weighed down with all this debt, it could be disastrous.â
Ms Wu said she was confident regulators could manage the extra risk, but consumer groups were more pessimistic.
âIt has never solved an economic crisisâ
Financial Rights Legal Centre CEO Karen Cox said adding more debt into the economy was a short-term fix that would cause long-term damage to peopleâs lives.
She said the government should instead focus on policies that boost peopleâs incomes.
âWatering down credit protections will leave individuals and families at severe risk of being pushed into credit arrangements that will hurt in the long term,â she said.
âOur service helped thousands of Australians drowning in debt and we continue to see legacy debt that predates the Hayne Royal Commission.
How can we have so quickly forgotten the hard lessons from the GFC and the Hayne Royal commission?â
Alan Kirkland, CEO of consumer advocate CHOICE, said we abandoned the idea of âbuyer bewareâ decades ago for good reason.
âTo make it the principle that guides lending in the middle of a recession has disaster written all over it. Piling more debt onto people who canât afford it has never solved an economic crisis,â he said.
âProducts like credit cards are complex. Thatâs why banks make so much money out of them.
âBanks are in a much better position to assess a personâs ability to repay, so they need to shoulder some of the responsibility.â
The RBA weighs in
Mr Frydenbergâs announcement comes after Reserve Bank governor Philip Lowe â following ASICâs legal defeat to Westpac â voiced concerns that lenders were knocking back too many borrowers for fear of reprisal if the loan went bad.
He told the Parliamentâs economics committee in August that banks had adopted an overly cautious interpretation of responsible lending rules and were impeding the nationâs economic growth as a result.
âWe canât have a world in which, if a borrower canât repay the loan, itâs always the bankâs fault. On a portfolio basis, we want banks to make some loans that actually go bad, because if a bank never makes a loan that goes bad, it means itâs not extending enough credit,â Dr Lowe said.
âThe pendulum has probably swung a bit too far to blaming the bank if a loan goes bad.â
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