NAB suffers system failure: a bad week at the office
The National Australian BankĀ has apologised to customers trying to access mobile internet banking and call centres due to a system outage.
The bankās chief consumer officer Andrew Hagger on Wednesday morning said the national outage was affecting a number of its systems, including customer call centres, mobile internet banking and the processing of some customer payments.
ATMs are running as usual and payment by all NAB cards is available despite the outage, he said.
āWeāre sorry that weāve let our customers down and weāll do our best today to work with you through our branches,ā Mr Hagger said.
āWe recognise the impact that this outage is causing and we can assure you weāre working hard to make things right.ā
-AAP
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