Think multitasking is productive? Think again

Itâs a familiar scene. Youâre checking your emails, looking at text messages on your phone, chatting to a colleague and working on a project due that afternoon âŚÂ all at once.
Multitasking is a part of every day life now, with many of us finding it impossible to do just one thing at a time.
You may think youâre being effective and productive, but thereâs now a plethora of evidence which suggests multitasking is bad for your brain, productivity and stress levels.
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Research by molecular biologist John Medina found multitaskers made twice as many errors, took 50 per cent longer to complete a single task and saw their productivity almost halve compared to people working on a single thing.
But despite the startling findings, some researchers say that multitasking might actually occasionally be a good thing.
Negative impacts of multitasking
Distraction is now part of the way we live. The average time we spend on a task before being interrupted is just over a minute, and the average person checks their phone 150 times a day.
Research by Stanford University found people who heavily multitasked had trouble concentrating and struggled to recall information.
Macquarie University organisational psychology professor Dr Ben Searle says multitasking can actually have a long-term impact on your attention span.
âIf you get into a pattern of switching between tasks frequently then over time, thatâs going to shorten your attention span,â Dr Searle says.
âThatâs a real concern for people who are working in jobs where they need to focus on things for a long period of time.â
Research by behavioural scientist Dr Alan Keen shows that multitasking can also lead to hormone changes in the brain, making people more prone to being aggressive or impulsive.
Instances where multitasking is good
University of New South Wales economics professor Dr Gigi Foster found that multitasking may actually be good for people doing tasks that donât require a lot of concentration.
âSometimes thereâs some excess capacity going on,â Dr Foster says, referring to her research of people who are child minding at home.
âIf the person is really able to do more, they can use that excess capacity to perform that other task. The total productivity goes up.â
However, Dr Foster warns multitasking cannot be applied positively in all situations, like when youâre doing challenging tasks at work.
âIf youâre talking about two tasks that are highly engaging where you really need to focus in order to do the thing well, then trying to combine that with another task is a recipe for disaster,â she says.
Dr Searle says the extent of the impact of multitasking depends on what youâre working on or what job you have.
âIf youâre working on interesting projects and switching between them, there are generally positive impacts on your attitudes, on your stress levels,â he says.
âBut when you have very high demands on your time, when youâre constrained in your likelihood of achieving some of these goals, then multitasking can be more of a problem.â
How to focus at work
Block your time
Career consultant Rebecca Fraser says to schedule time for checking emails instead of trying to look at them throughout the day while doing other work.
âThe problem weâve got with work now is that weâve got a lot of communication avenues, so people can contact us through messages, they can also contact us though email and through the phone,â Ms Fraser says.
âYou need to make sure that when youâve got a schedule in place, that you schedule time for responding to emails and answering phone calls.â
Put away distractions
Business coach Suzie Brown says switching off your phone can help prevent you from being called away by text messages or notifications.
âSwitch off your phone or computer or switch it to silent when you want to do something,â Ms Brown says.
Prioritise
Ms Fraser says focus on only the important tasks and make a to-do list to maintain your concentration at work.
âWe get very lost when we start to get inundated with tasks and we lose concentration if thereâs too much going on,â she says.
âDo the to-list, start looking at prioritisation and compartmentalising.â
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